Slack, the fast-growing workplace communication tool, announced today
that it will begin selling a new tier of service in January aimed at
large enterprises. Slack Plus, as the tier is called, will offer a
handful of new tools aimed at system administrators. But there’s one
feature every Slack user needs to know about: companies that subscribe
to the Plus plan will be able to request every message that employees
have sent on the service from that point forward, including direct
messages to coworkers and a history of any changes you made to your
messages.
Slack has revised its privacy policy to accommodate the new feature,
which it says was requested by businesses that are legally obligated to
retain employee communications. (The revisions are worth reading for
anyone who manages a Slack team; among other things, it now requires you
to waive your right to a jury trial in favor of binding arbitration if
you ever have reason to sue the company.)
Every enterprise software startup eventually courts big companies,
which generally have the most money to spend. But few have done it as
quickly as Slack, which launched in February and now has 300,000 daily
users on 40,000 teams. Its earliest users were small teams, but Slack is
now used at Amazon, Walmart, AOL, and ESPN, among other places. (Also: The Verge.)
read full article at The Verge
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